TERMS AND CONDITIONS
Club Athleten Agency GmbH
Last updated: October 2026
1. General Information
These Terms & Conditions apply to bookings, purchases and participation in workout sessions offered by Club Athleten Agency GmbH.
Company: Club Athleten Agency GmbH
Address: Konrad-Maisch-Straße 18, 74613 Öhringen, Germany
Managing Director: Sascha Perekovic
Commercial Register: Local Court of Stuttgart, HRB 807859
Email: hello@clubathleten.de
Website: www.clubathleten.de
2. Our Services
Club Athleten offers coach-led group workout sessions, generally lasting 45 minutes.
Our workouts accommodate different fitness levels, from beginners to experienced athletes. Coaches may provide guidance and exercise modifications depending on the session.
Specific workout formats, intensity and equipment requirements may vary.
3. Bookings and Contract Formation
Customers can book workout sessions through the Club Athleten website and booking system, bsport, or through third-party platforms such as Urban Sports Club and Wellhub.
Bookings are subject to availability and are confirmed in accordance with the booking process of the relevant platform.
Customers must provide accurate information when booking and are responsible for checking the conditions applicable to their booking or purchase.
4. Memberships, Packs and Single Tickets
Club Athleten offers memberships, workout packs and single tickets.
Prices, included sessions, validity periods, membership duration, renewal and cancellation conditions are communicated during the purchase process or in the applicable product terms.
Memberships are subject to the agreed membership conditions. Customers should review these conditions before completing their purchase.
Tickets and memberships are personal and may only be used by the account holder unless expressly stated otherwise.
5. Prices and Payment
Prices and payment conditions are displayed during the booking or purchase process.
Payments for purchases made directly from Club Athleten are processed through the payment methods offered at checkout.
Bookings made through Urban Sports Club or Wellhub are subject to the respective platform’s payment and membership conditions.
6. Cancellation Policy and Missed Sessions
Bookings made directly with Club Athleten must be cancelled at least 12 hours before the scheduled start of the class.
Late cancellations and no-shows may result in the session being deducted from a membership or pack, or a single ticket being treated as used, in accordance with the conditions communicated at the time of purchase.
For bookings through Urban Sports Club or Wellhub, the respective platform’s cancellation policy, late-cancellation fees and no-show fees apply. Any fees charged by these platforms are governed by their respective terms and conditions.
Customers are responsible for checking the cancellation conditions applicable to their booking.
7. Arrival and Check-in
Customers must arrive on time for their booked workout. We recommend arriving 10–15 minutes before the class starts to allow sufficient time for check-in and preparation.
Check-in closes when the scheduled class starts. Late arrivals will not be admitted.
If a customer arrives after the class has started, the booking may be treated as a missed session under the applicable booking and cancellation conditions.
8. Sportswear, Footwear and Equipment
Appropriate sportswear and suitable sports shoes are mandatory for all workout sessions.
Participation without suitable sports shoes or appropriate sportswear is not permitted. Club Athleten may refuse participation if these requirements are not met for safety or hygiene reasons.
For CLUB BOXING and BOXING SKILLS sessions, hand wraps and boxing gloves are required. Customers may bring their own equipment or enquire about rental and purchase options offered by Club Athleten.
Customers must follow the coach’s instructions regarding the safe use of equipment.
9. Health and Safety
Customers are responsible for assessing whether they are physically fit to participate in a workout.
Customers should inform the coach of any relevant physical limitations or health concerns before participating.
Exercise involves physical exertion and inherent risks. Customers should stop exercising if they experience pain, dizziness, unusual shortness of breath or other concerning symptoms.
Club Athleten may refuse or discontinue participation where reasonably necessary for safety reasons.
10. Conduct and Club Rules
All customers must treat other participants, coaches and staff with respect.
Club Athleten has zero tolerance for discriminatory or abusive behaviour, including racism, sexism, queerphobia, transphobia, antisemitism, body shaming or any other form of discrimination.
Customers must follow the reasonable instructions of coaches and comply with the studio rules.
Disruptive, discriminatory or unsafe behaviour may result in a customer being asked to leave or being refused participation in future sessions, subject to applicable law and contractual rights.
11. Photos, Videos and Recording Policy
Customers are not permitted to take photos or record videos during workout sessions.
Recording is permitted only when expressly authorised by Club Athleten.
Club Athleten may take photos or videos for marketing, communication or social media purposes. Participants will be informed in advance when recording is planned for a class.
Where legally required, Club Athleten will obtain the necessary consent before recording or using identifiable images for marketing purposes. Customers who do not wish to appear in marketing material should inform Club Athleten before the session so that appropriate arrangements can be discussed.
Customers must respect the privacy of other participants at all times.
12. Age Requirement and Training Environment
Unless otherwise specified for a particular event, workouts and events are intended for participants aged 16 and over.
Classes may include loud music, lighting effects and other sensory stimuli. These conditions may not be suitable for everyone.
Customers with questions about the training environment or specific accessibility needs are encouraged to contact Club Athleten before booking.
13. Personal Belongings
Customers are responsible for their personal belongings.
Club Athleten is liable for the loss of or damage to personal belongings in accordance with applicable statutory law.
14. Changes and Cancellations by Club Athleten
Club Athleten may need to change or cancel a session due to unforeseen circumstances, operational reasons or coach availability.
Affected customers will be informed as soon as reasonably possible through the relevant booking platform or the contact details provided.
Any refund, credit or rebooking will be handled in accordance with the applicable purchase terms and mandatory legal requirements.
15. Liability
Club Athleten is liable in accordance with applicable statutory law.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for injury to life, body or health where legally applicable.
16. Third-Party Platforms
Bookings through Urban Sports Club, Wellhub or other third-party platforms may also be subject to the respective platform’s terms, conditions and privacy policy.
Platform-specific booking procedures, membership conditions, cancellation policies and fees are governed by the relevant platform.
Nothing in these Terms & Conditions excludes liability that Club Athleten has under applicable law.
17. Privacy
Personal data is processed in accordance with our Privacy Policy, available on our website.
18. Consumer Rights
Nothing in these Terms & Conditions affects mandatory consumer rights under applicable law.
Any statutory right of withdrawal that applies to a purchase remains unaffected.
19. Applicable Law
These Terms & Conditions are governed by the laws of the Federal Republic of Germany, subject to mandatory consumer protection provisions that may apply.
20. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.
21. Contact
For questions regarding these Terms & Conditions, please contact:
Club Athleten Agency GmbH
Konrad-Maisch-Straße 18
74613 Öhringen
Germany
Email: hello@clubathleten.de
Website: www.clubathleten.de