§1 SCOPE OF AGREEMENT
This is an agreement between you and Club Athleten and sets forth the legally binding terms and conditions for your use of our Services. The following general Terms and Conditions apply for use of any Services by Club Athleten, online or in person. By accessing or using the Services in any manner, including, but not limited to, visiting or browsing the website, you agree to be bound by the Terms and Conditions. You are only authorized to use the Services if you agree to abide by these Terms.
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§2 CHANGES TO THE AGREEMENT
We reserve the right to modify the Terms at any time at our discretion. Any failure to cease use of the Services after receiving notification of the modification will constitute your acceptance of the modified Terms. If you do not agree to any of these Terms or any changes to these Terms, discontinue any use of the Services immediately.
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§3 STUDIO POLICIES, RULES, AND REGULATIONS
CANCELLATIONS: You must cancel or reschedule class at least 12 hours in advance, otherwise you will be deducted that class.
BOOKINGS: You can make a binding booking via the website. As a new customer (first time), it is mandatory to show up at the studio 15 minutes before the start of the booked class. All athletes must be physically present at least 5 minutes before the class starts or your spot may be given to someone on the waitlist.
MEMBERSHIPS: Memberships have a period of 1 month and include a defined number of classes per month. Unused credits expire at the end of the month and cannot be transferred to the new month. Memberships cannot be shared or transferred to third parties. Memberships are automatically renewed for another month if not cancelled by the last day of the current term. Those who purchase any membership or package (such as but not limited to CLUB 5, 10 CLUB, CLUB M, CLUB L, CLUB MEMBER or future promotions or memberships) are subject to a penalty for either a late cancel or an absence should they not cancel their reservation within the 12-hour window.
REFUND POLICY: Classes and membership packages are non-refundable. No exceptions. Unused store products will be accepted for a full refund within 10 days of purchase. No returns will be provided without a receipt.
LIABILITY: every participation in a Club Athleten workout or event is at your own risk. By accepting the Terms, the customer assures at any time of participation to be physically, mentally and emotionally healthy and to have confirmed this by a doctor or to have decided this on their own responsibility.
EMAIL NOTIFICATIONS: With the opening of an account and the acceptance of the Terms, you give Club Athleten the permission to contact you via email.
NON-RECORDING OF LIVE STUDIO/ONLINE CLASSES AGREEMENT: You acknowledge and agree that any type of recording or transmission (video, audio, photo, streaming, social media posting, etc.) of any Club Athleten classes or activities, whether in person or online, is strictly prohibited without the prior written consent of an authorized manager of Club Athleten. Club Athleten's instructors are not authorized to provide consent. Any violation of this non-recording agreement is grounds for exclusion from participation in any Club Athleten Services.
PERSONAL BELONGINGS: You agree that we are in no way responsible for the safekeeping of your personal belongings while you are present in the studio. You assume all risk of loss for any of your personal belongings.
CLOSURES: Club Athleten reserves the right to close the studio on certain days and to not offer classes. This applies in particular to public holidays and days on which studio work is carried out. Closures will be communicated on the schedule, on the website, and/or by email.
NON-HARASSMENT POLICY
Club Athleten does not tolerate inappropriate and/or offensive conduct by its athletes or its crew. If you believe you have been subject to unwelcomed, inappropriate, and/or offensive conduct by anyone in our community, we encourage you to clearly and promptly tell the person engaging in the conduct that is unwelcomed and offensive (if you are comfortable doing so). We also ask that you promptly notify us at hello@clubathleten.de. We reserve the right to ban any athlete in violation of this policy from visiting the studio.
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§4 INTELLECTUAL PROPERTY RIGHTS
The content on the website and social media platforms, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos interactive features and the like (“Content”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to Club Athleten, subject to copyright and other intellectual property rights under the law. Content on the website is provided to you as is for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. We reserve all rights not expressly granted in and to the website and the Content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the website or services, provided by you are non-confidential and shall become the sole property of Club Athleten.
You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the website or the Content therein.
Graphics, logos, music, and designs are signatures of Club Athleten. Club Athleten signatures may not be used, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Club Athleten.
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§5 FEEDBACK
You may submit comments, suggestions or ideas about our Services, including ways in which you would improve or change the Services (the “Feedback”). You agree that your Feedback is provided to us on a NON-CONFIDENTIAL BASIS, is voluntary, gratuitous, unsolicited and without restriction, and we does not have any fiduciary duty or other duty as a result of receiving your Feedback. You hereby grant Club Athleten the unlimited right to use, copy, modify, publish, redistribute, create derivative works from such Feedback or otherwise disseminate your Feedback for any purpose and in any way without compensation or any obligation to you or any other third parties.
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§6 ENTIRE AGREEMENT & NO WAIVER
The Terms and Conditions shall constitute the entire agreement between you and us concerning the Services, and supersedes all prior terms, agreements, discussions and writings regarding the Services. If any provision of the Terms of Service is found to be unenforceable, then that provision shall not affect the validity of the remaining provisions of the Terms of Service, which shall remain in full force and effect.
No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under the Terms shall not constitute a waiver of such right or provision.
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§7 CONTACTING US
If you have any questions about the Terms of Service in relation to the Services or the Site, please contact us at hello@clubathleten.de.